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Frequently Asked Questions

We’ve provided a comprehensive list of FAQ’s for our most common questions and answers. If you can’t find what you’re looking for, send us a message.

Pigment Questions

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    Where can your pigments be used on the body?

    Applications include; Areola, Eyeliner, Eyebrow, Lips, Scalp (including supporting facial hair features of the cheeks, jawline, and neck), and other areas of the body affected by scarring, burns, vitiligo, or other hair loss symptoms. They should be performed by a licensed professional trained in micro-pigmentation and/or tattooing, chromatic makeup artistry, and hygiene.

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    Can I tattoo the lid mucosa?

    Li Pigments recommends pigmenting within the lash area only. We never recommend pigmenting the lid mucosa with our pigments or any other pigments.

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    Do your pigments work for machine or hand tool applications?

    All Li Pigments PMU lines are excellent choices for all kinds of machine and hand tool techniques. 

    See each pigment line for details on what application techniques were in mind when developing the pigment formulation.

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    Do you have microblading pigments?

    All Li Pigments PMU lines are excellent choices for all kinds of microblading techniques. Micro-Edge was developed specifically for hand tool use only, within the techniques of microblading and hair stroke applications. See each pigment line for details on what consistency, skin types, and drying rate details.

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    What is unique about Micro-Edge?

    Micro-Edge was developed specifically for hand tool use only, within the techniques of microblading and hair stroke applications.

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    Do I need to modify any of the colors?

    Li Pigments lines have many shades ready to use out of the bottle when appropriately matched to the clients’ Fitzpatrick and skin undertone. Each line includes at least (1) or more modifiers depending on the size of the line to assist technicians with controlling their palette.

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    Can I mix pigments?

    Yes, we recommend up to (2) two pigments and (1) modifier to be used in one mixing pot. Many specialized techniques may require more mixing; for any additional mixing suggestions, please contact your distributor. Pigment mixing should be performed in a separate container. Never insert the needle instruments directly into the bottle.

    PRODUCT INTEGRITY DISCLAIMER

    Li Pigments cannot guarantee results of healed pigments that are tattooed over other brands of healed PMU procedures. 

    Li Pigments cannot guarantee results of healed pigments that are blended with other brands of permanent makeup pigment prior to performing PMU procedures.

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    Can I mix different Li Pigments lines?

    We do not recommend mixing different Li Pigments PMU product lines together. 

    PRODUCT INTEGRITY DISCLAIMER

    Li Pigments cannot guarantee results of healed pigments that are tattooed over other brands of healed PMU procedures. 

    Li Pigments cannot guarantee results of healed pigments that are blended with other brands of permanent makeup pigment prior to performing PMU procedures.

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    Can I mix Li Pigments with other brands?

    We do not recommend mixing different pigment brands together.

    PRODUCT INTEGRITY DISCLAIMER

    Li Pigments cannot guarantee results of healed pigments that are tattooed over other brands of healed PMU procedures. 

    Li Pigments cannot guarantee results of healed pigments that are blended with other brands of permanent makeup pigment prior to performing PMU procedures.

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    How long is the shelf life of a pigment?

    An unopened pigment product’s typical shelf life is 3-10 years if kept in the proper storage conditions. Opened pigment product containers should be discarded after 12 months or sooner if the product meets disposal conditions found in the product information or pigment guide. There is an area on the label that technicians can use to mark the opening date to protect the product’s integrity.

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    How should I store my pigments?

    Store your pigment products between the temperatures of 20-25˚C or 68-77˚F. Always store pigment containers in a cool, dry place, void of UV ray exposure to maximize shelf life.

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    When should I discard my opened product?

    Opened pigment product containers should be discarded after 12 months or sooner if the product meets disposal conditions. 

    POINT AFTER OPENING (PAO)

    Since products can degrade over time and can cause products to go bad, this label indicates the shelf-life of a product after opening before it is considered expired and should be thrown away.

    The number followed by the M stands for the specific number of months the product is good after opening. 

    DATE OPENED AREA

    This space on the label is to record the Date Opened to accurately track the expiration of the product.             

    BEST BEFORE

    Known as Best Before, Expiration, or Expiry Date indicates a previously determined date after which a product should no longer be used, either in the operation of law or by exceeding the anticipated perishable shelf life. 

    DISPOSAL CONDITIONS

    Products may need to be disposed of prior to the suggested expiration date if.

    • container has visual appearance of damage, leakage, or tampering of seal
    • container has been exposed to extreme temperatures 
    • container has been exposed to direct UV rays for an extended period
    • container contents contaminated by instrument exposed to autoclave
    • container contents have dried
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    Do you offer classes or webinars?

    Currently, we do not provide any classes or webinars. Should this change in the future, the information will be posted on our social media and website.

Ingredient & Safety Information

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    Are your pigments Vegan?

    Li Pigments is proud to offer cruelty-free, PETA certified, vegan products that are never tested on animals. PETA, an animal-welfare organization, created this symbol for verified companies to indicate that their products are strictly cruelty-free and are not tested on animals during any part of the production.

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    Are your pigments certified?

    Li Pigments products are tested according to local regulations such as the EU Guidelines, which is EU-Resolution ResAP(2008)1. This certification provides a high level of safety and a minimum health risk for our customers by identifying over 93 different substances and compounds as it relates to carcinogenic compounds, colorants, and metals causing allergies and irritations of the skin. 

    Contact your distributor for pigment certifications.

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    Are your pigments sterilized?

    Yes, our raw pigments, materials, and finished product undergo a sterilization process to ensure the formulation’s quality is preserved.

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    Do I need to do a patch test?

    Skin Sensitivity Testing should be performed a minimum of 7-10 days before introducing pigment into the skin by a qualified individual such as a licensed Dermatologist. In case of an allergic reaction, discontinue use, and consult a physician.

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    What are the ingredients in Li Pigments products?

    Ingredients are listed on each pigment bottle’s back and can be identified with the products’ Lot & Date Code for your safety. A comprehensive Ingredient Sheet for all pigments is disclosed for your safety.

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    Can I have the Safety Data Sheets (SDS) for a pigment or pigment line?

    Li Pigments products are considered Non-Hazardous by Global Harmonized System (GHS) standards. Therefore Safety Data Sheets or (SDS) are superfluous documents provided for all pigment lines.

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    Do you use methylisothiazolinone and phenoxyethanol in your pigments?

    Li Pigments does not utilize either of the preservatives methylisothiazolinone or phenoxyethanol in our products. Should this inquiry be made regarding an allergy, we still recommend consulting your Dermatologist before the procedure.

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    Do your pigments contain PPD?

    Li Pigments does not utilize Phenylenediamine, also know as, 1,4-Diaminobenzene, or more specifically, p-Phenylenediamine (PPD) in our products. Should this inquiry be made regarding an allergy, we still recommend consulting your Dermatologist before the procedure.

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    Do your pigments contain nickel?

    Li Pigments products have always tested for heavy metal impurities and certify that products have below detectable levels of nickel. Refer to our Heavy Metals Certificates for inspection details.  Should this inquiry be made regarding an allergy, we still recommend consulting your Dermatologist before the procedure.

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    Do any of the Li Pigments lines contain Gold or Silver?

    Li Pigments products have always tested for heavy metal impurities and certify that products have below detectable levels of Gold and Silver.  Refer to our Heavy Metals Certificates for inspection details here.  Should this inquiry be made regarding an allergy, we still recommend consulting your Dermatologist before the procedure.

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    Do any of the Li Pigments lines contain Mercury?

    Li Pigments products have always tested for heavy metal impurities and certify that products have below detectable levels of Mercury. Refer to our Heavy Metals Certificates for inspection details. Should this inquiry be made regarding an allergy, we still recommend consulting your Dermatologist before the procedure.

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    Do any of the Li Pigments lines contain Formaldehyde?

    No, Li Pigments products do not utilize formaldehyde. Should this inquiry be made regarding an allergy, we still recommend consulting your Dermatologist before the procedure.

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    Do any of the Li Pigments lines contain nut oils?

    Li Pigments products do not contain nut oils or share equipment with nut oil products. Should this inquiry be made regarding an allergy, we still recommend consulting your Dermatologist before the procedure.

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    Do you use (insert ingredient) in your pigments?

    Ingredients are listed on the back of each pigment bottle and can be identified with the products’ Lot & Date Code for your safety.

     A comprehensive Ingredient Sheet for all pigments is disclosed for your safety.

    To find Ingredient Sheets, visit {insert link}

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    My client had an allergic reaction. What should I do?

    In case of an allergic reaction, discontinue use, and consult a physician. Should an allergic reaction arise, please notify us by completing an official sensitivity notification form.

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    Are your pigments MRI safe?

    There have been no reported incidences where pigments produced by Li Pigments have resulted in adverse effects from MRI’s.

Purchasing & Distribution Questions

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    What are the retail prices of your pigments?

    Retail prices vary per territory. Please refer to our distributor network to find the prices in your area.

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    How can I place an order?

    Refer to our distributor network and locate the nearest distributor servicing your area.

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    I can’t find my distributor, what should I do?

    Send us a message and let us know where you are located so we can assist you.

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    Can I order pigment samples?

    No, we do not offer samples.

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    Do you offer volume discounts on pigments and/or products?

    We offer volume discounts to authorized Li Distributors only. Li Distributors may offer volume discounts on pigments and/or products in their territories. Refer to our Distributor Portfolio to locate who to inquire with per country.

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    Can I purchase starter kits for my academy or class?

    We offer volume discounts to authorized distributors only, this includes any special pricing offered to academies, classes, or seminars. Li Distributors may offer volume discounts on pigments and/or products in their territories. Refer to our Distributor Portfolio to locate who to inquire with per country.

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    Why can’t I order directly from the manufacturer?

    Li Pigments relies on our trusted network of Li Distributors to service PMU needs around the world.

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    How do I become a Li Distributor?
    • Refer to our Li Distributor Portfolio to make sure there isn’t already a trusted distributor servicing your area. 
    • Complete and submit a Li Distributor Request Form.
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    What do I do if my Distributor isn’t responding?

    We value our dedicated distributors and trust in their expertise in distribution and technical execution. If there are any issues with contacting your local distributor, please let us know and we will be more than happy to alleviate any communication issues.

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    Do you offer private label services for PMU?

    We do not currently offer private label services.  Should this change in the future it will be posted on our company website.

LiFT® Questions

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    Where can I purchase LiFT®?

    Li Pigments sells LiFT® to trusted Li Distributors due to the professional nature of this pigment lightening product. Please check our Distributor Network for LiFT ® distributors servicing or offering classes in your area.

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    What types of tattoos or permanent makeup is LiFT® used?

    When lightening body tattoos, smaller sections per session of larger tattoos are recommended. Results will vary depending on, but not limited to the clients’ skin condition, health profile, lifestyle, and location. Several areas of the body need to be approached with extreme caution at the hand of a professional trained in the LiFT ® lightening process. 

    LiFT® should not come in contact with the eyes. As a result, only eyeliner tips where the skin can be managed to avoid product contact with the eyes is endorsed. For more information regarding LiFT ® use, see Product Information Sheet or contact your Distributor.

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    Can I use LiFT® on any skin type?

    Use with extreme caution on Fitzpatrick V and VI, any other skin types that show previous signs of hyper or hypopigmentation, or if the technician has reason to believe the skin will result in hyper or hypopigmentation. A pre-procedure test for hyper or hypopigmentation on these skin types is recommended.

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    Can I use LiFT® anywhere on the body?

    There are several areas of the body that need to be approached with extreme caution at the hand of a professional trained in the LiFT ® lightening process. 

    For more information regarding LiFT ® use, see Product Information Sheet or contact your Distributor.

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    Do I have to use an anesthetic when using LiFT®?

    An anesthetic for pre-procedure purposes can be used to reduce discomfort. Do not use any anesthetic that contains epinephrine. For more information regarding the preparation, use, and aftercare of LiFT ® products, see Product Information Sheet or contact your Distributor.