Test Faqs

Product Questions

Pricing/Distribution Questions

Health Concerns and Ingredients Information

Answers

  • What is the different between Aqua and Velvet?

Aqua – This is a water base formulation. Highly concentrated, creamy base. This formulation works very well with all different types of machines; including the digital & rotary. It also works well with the hand method but the Velvet for the hand method works better. This is a very quicker dry formulation because it is a water base. It works with all skin types but the Velvet works best on dry skin types.

Velvet – This is a glycerin base formulation. Highly concentrated; also cream base; creamier than the Aqua because of the carrier and manufacturing processes. This formulation works very well with all different types of machines; including the rotary. It works the best with a hand method because it is not a quick dry and you have plenty of time with implantation techniques when working with the Velvet. Works on all skin types; however, It does not work as well on oily skin types because of the glycerin base. If working on oily skin, it is best either with the hand method or high-speed rotary and/or digital machines. Works great on dry skin because of the glycerin base.

Both formulations are highly concentrated. It is just a preference of what you feel comfortable working with. If you work slowly, you may prefer the Velvet due to its lasting properties of ‘not drying quickly’. With the Aqua, it is a quicker implantation as well as quicker dry time because of its water base properties.

"Both formulations contain the same colorants but the liquid differs in the formulation. Velvet formula contains much less water and instead contains glycerin. Unlike an oil, glycerin is water soluble and will eventually dissipate in the skin much like water. But glycerin is a humectant, meaning it draws moisture towards itself. Because of this glycerin will stay moist longer than an alcohol water solution, like aqua. It is also thicker and “creamier.” These formulas are catered to the varying techniques of the technicians. For a longer procedure, many technicians prefer Velvet. Some technicians prefer Aqua. I hope this was helpful."

  • What is the main differences between the Aqua & Velvet line and the Micro-Edge line?

Because the Micro-Edge pigments are formulated specifically for microblading and other hair stoke techniques, the pigments are pre-neutralized with warmth added to compensate for the warmth normally added by technicians because of the cool healing nature of the techniques.

This unique formulation is further enhanced during the manufacturing processes to provide creamy texture pigments with reduced drying properties which allows implantation with ease specific to the needs of microblading and hair stoke techniques.

For additional differences, refer to the ‘Micro-Edge Advantage’ Sheet

  • In which cases it is necessary to use one line instead of the other one: i.e. if Velvet is not so suggested for oiled skin, could you please, specify for Micro edge?

Same answer as above

  • Is it possible to use Micro-Edge line with microblading eyebrows with Hand Tools?

Yes, the Micro-Edge was developed specifically for the tools utilized within the techniques of microblading and hair stroke applications.

  • Is it possible to mix one or more colors (pigments) of the same line of Micro-Edge?

The Micro-Edge colors are all based on the same; similar formulation; therefore, they are mixable with each other. However, the Micro-Edge color range was designed to minimize mixing as the colors range light to dark, in order to minimize the need to mix and blend. For example, if Chocolate Cognac is too dark for the client, Teddy Bear Brown, a lighter color, may be more appropriate with minimal or no mixing needed.

  • Why Micro-Edge line has less colors than Aqua & Velvet line?

The Micro-Edge line was developed specifically for microblading and hair stroke applications. As such, only an eyebrow range was created from the lighter blondes to dark brown black with additives to lighten or darken the colors as needed. It was designed as a simple to use spectrum of colors with easy selection choices.

  • About the Micro-Edge line, can I use it for "classic" base microblading technique only or can I use for SHADES microblading technique too?

The Micro-Edge was developed specifically for microblading techniques and hair stroke applications as the formulation is quite unique and different from any other of the LI Pigments brand lines. It has not been tested for shading techniques.

  • How do I blend a certain color?

You can reference our Color Identification Chart (CIC) for answers on what colors we recommend blend together the best. You can also talk to your local distributor to ask them for their opinions on what colors they feel blend together well. We suggest that no more than two colors be blended together. We do not recommend that LI Pigments be mixed with any other pigments brands.

  • How do I correct brows that have degraded to green?

We suggest that you refer to your local distributor for help on color corrections as they are technicians who regularly perform procedures. We also suggest that you refer to the Color Identification Chart (CIC) which fully details how to use each color in each line. There you will find a section on modifiers as well as additives & correctors that will offer you suggested instructions on how to correct discolored brows.

  • Can Micro-Edge be mixed with Aqua and/or Velvet?

The Micro-Edge can be mixed with the Aqua & Velvet but we would not advise it. The Micro-Edge is a completely different formulation and if mixed with the Aqua or Velvet, this mixing would compromise the formulation. The Micro-Edge was created specifically for hair strokes and micro-blading. Please see Micro-Edge CIC and benefits sheet for further information.

  • Do you provide a webinar for you pigment lines?

At the present time, we do not provide a webinar. This will be posted on our website once it is available

  • What are the shelf life on Li Pigments unopened products? What is the shelf life after its open?

Please refer to the ‘Storage Guidelines’ and/or SDS (Safety Data Sheet) of the specific pigment color as to the opened and unopened products. Usually, the shelf life of a pigment bottle is 1 year after opening. Some products are 3-6 months dependent on the product. Refer to SDS for further details regarding the product or label on the packaging.

  • How do I order color chart poster?

Posters, Flyers, Brochures will soon be available thru your local distributor. This will be posted on the website once they are complete.

  • What properties specifically make Micro- Edge better for microblading?

For unique formulation differences, refer to the ‘Micro-Edge Advantage’ Sheet and Color Identification Chart (CIC)

  • Could the corrector/additive of the Micro-Edge line be mixed with other colors of the line?

The Micro-Edge colors are all based on the same; similar formulation; therefore, they are mixable with each other.

  • Why does the Aqua and/or Velvet sometimes have a yellow oily look after it has been sitting on the shelf?

The Aqua & Velvet are both a suspension formulation. This means the pigments are suspended within the liquid carriers. This type of formulation requires mixing, shaking to blend the ingredients together. For example, oil and vinegar separates and requires mixing; blending before use. The oil like substance is likely the glycerin and water separation. Once mixed and blended, the formulation will combine together.

  • What are the retail prices for your pigments?

The retail prices of our pigments vary between territories. US customers pay a standard price. Please refer to your distributor.

  • Why are your prices higher than the average permanent makeup pigment prices?

LI Pigments prides itself on using the highest quality raw materials which allow us to produce healthy, long lasting, true to color pigments. We believe that our pricing is fair and reflects the quality of raw materials we use and the quality of work that is put into each bottle.

  • Why are the overseas distributor’s prices higher than your US distributor’s prices?

Li Pigments is committed to the protection of a Distributor’s territory and we work hard to assure this protection. As an International Distributor, a tremendous investment is outlaid further by such a Distributor, including but not limited to:

  • International licenses
  • International notices & notifications
  • Registrations of product for each individual color
  • CNPN registration for each product sold
  • International shipping expenses
  • Duties
  • Taxes
  • Custom fees
  • Vat charges – anywhere from 19% to 28%

The international minimum retail sales price for pigments to is 55€; excluding VAT charges.  Since there are such high expenses involved in the international segments, the retail prices are therefore higher.

  • Why can’t I order direct from the manufacturer?

We have distributors around the world that sell our pigments; therefore, we do not sell directly to customers.

  • Do you offer private label services?

We do not currently offer private label services. If we choose to offer private label services in the future it will be announced on our company website.

  • How do I become a distributor?

First we need to know where it is you are located. After we know what country you are located in, we can establish whether that territory is available. We usually require that our distributor have at least ten years working within the permanent makeup field, and 5 years’ plus experience working with LI Pigments brands. Please take a look at our distributor map before filling out our distributor application on our website. If there is a distributor that already exist in the territory that you wish to distribute; due to contractual relationships, we are unable to take on additional distributors in that area.

  • A customer wants to be a distributor but the territory is closed for some reason.

Due to contractual obligations, we are unable to take on any more distributors in this area at this time. Should anything change, we will be sure to make our clients aware.

  • I want to be a distributor for, and/or buy LI Pigments in Brazil, how can I do that?

Due to current Brazilian legislation, we are unable to take on any distributors within Brazil.

  • I want to buy pigments, but there is no distributor in my area, how do I order?

If there is not a distributor in your area, you are able to purchase either directly from us or any other (overseas) distributor.

  • Can I purchase your pigments at wholesale prices?

It is our company policy that we only offer wholesale pricing to our authorized distributors. If there is a distribution opportunity available for the territory that you are interested in, you can contact the distributor that services that area for more information about possible distribution.

  • I would like to order Samples of LI Pigments, how can I do so?

We sell 7ml samples directly to customers at $10.00 a bottle, and the customer can order 2 sample 7ml bottles at the $10.00 price. Samples can only be sent within the US, and the customer is responsible for shipping and handling charges.

  • Where can I buy your pigments?

First we need to know where it is that you are allocated, once we have that information, we can connect you with an authorized distributor who can further assist you. Please refer to our Distribution Map for all Li Pigment Distributors in your area. For further assistance please give our office a call at 1-201-871-7388.

  • I am interested in private labeling a makeup line, how can I do so?

We can set up a meeting either in person, or via telephone to discuss the needs of your project. We will sign a confidentiality contract, and start planning on how to execute your project.

  • I am interested in the LI Pigments sponsored color theory course; can I please have more information?

LI Pigments does not currently have a training program but one should be available shortly. For further information regarding courses given on Color Theory Course please contact us directly..

  • When someone asks for a MSDS?

We updated from MSDS to SDS which is the international globally excepted form of the MSDS. It has all the safety information and more. Please request the SDS from your distributor.

  • Sizes suitable of bottle of Micro-Edge and a very good distributor in Europe near Italy (or better in Italy) where to buy.

Please refer to Distributor ‘Where to Buy’ page. There are locations within Europe close to Italy as to where to purchase. Currently, there are contractual agreements with a soon to be distributor in Italy and the new distributor will be posted once this is completed.

  • I have a school and I would like to buy samples for my student’s starter kits how do I go about purchasing them and do you run discounts since I’m a school and would be promoting your products exclusively?

Our corporate offices do not sell direct unless a distributor is not yet available within a territory. For school discounts, starter kits, etc., please contact your nearest distributor within your area.

  • Where do I order from if I live in France?

Please refer to Distributor ‘Where to Buy’ page. There are locations within Europe close to France as to where to purchase. Currently, there are contractual agreements with a soon to be distributor in France and the new distributor will be posted once this is completed.

  • Can I order directly from you if I can’t reach a distributor in my area or I’m not getting through to anyone? If so, who do I speak with and where do I send my order?

We valued our dedicated distributors. If there are any issues with contacting your local distributors, please let us know and we will be pleased to contact them direct for you in order to rectify the situation.

  • Why are there no distributors in Canada? Can I become one? Where do I order from?

Based on contractual agreements, we do not currently have a distributor located directly in Canada. Once a distributor is made available within this area, it will be posted to our website. Orders can be placed direct to our LI office or the US distributors.

  • There is currently no distributor within the territory that I am in and I have an interest to be a distributor within this area. What are the requirements?

We are currently not taking on any new distributors within this year. Once this change, it will be posted to our website. If you have a minimum of 10 years' experience within the industry of permanent cosmetics and a minimum of 5 years using the LI Pigments product lines, please complete the distributor form and email it back to us.

  • My client has an allergy, do you use (insert ingredient) in your pigments?

We suggest that you contact the distributor that you purchase from for a copy of the standard SDS which includes a full listing of ingredients used in LI Pigments. We also suggest that you share the SDS with your client’s doctor to perform patch and sensitivity tests before the procedure.

  • My client had an allergic reaction, what do I do?

Click below to make an official sensitivity complaint.

  • Do I need to do a patch test?

We recommend that our customers perform patch and sensitivity tests on their clients if they are licensed to do so or consult the client’s dermatologist.

  • I have an allergy to preservatives, are methylisothiazolinone and phenoxyethanol used in your pigments?

Both methylisothiazolinone and phenoxyethanol are preservatives which are not used in our LI Pigments products. These ingredients will never be used in any of our permanent cosmetic lines. We still recommend a patch test before working on anyone, especially someone with known allergies.

  • Do you pigments contain PPD?

Phenylenediamine, AKA 1,4-Diaminobenzene or more specifically p-Phenylenediamine (PPD), is a precursor to some colorants but as an ingredient it is used in hair dyes. If you are allergic to this product you may want to avoid permanent hair dyes, the oxidative hair dyes (the dyes that look like white creams until you add an activator to). These are the most likely products to include this ingredient. It may also be found in clothing dyes, writing inks, etc. This ingredient is not and will never be used in any of our permanent cosmetic lines. We still recommend a patch test before working on anyone, especially someone with known allergies.

  • Are LI Pigments Vegan?

LI Pigments are not certified Vegan due to the fact that not all of the raw materials used in LI Pigments are certified vegan. We pride ourselves on not using any animal byproducts (we use lecithin from soy, vegetable glycerin, synthetic colorants, etc), and do not test any of our products on animals.

  • Is there nickel in your pigments?

There are trace amounts of nickel in the raw pigment powders as they are being made. In the final liquid pigment product, there still may be minute trace amounts of nickel. The Li Pigment products are tested for nickel and has always passed as below the detectable levels. Refer to our Heavy Metal Certificates.

  • Are your pigments MRI safe?

Permanent Cosmetics and Tattoos are typically safe with MRI's, however there can still be risks. Any client with tattoos or permanent makeup should make the MRI technician aware before the MRI begins. The microscopic metals in pigments may bounce around in the skin causing a tingling or warming sensation to the patient. In rare cases, 1st degree burns can result at the site of the Tattoo or Permanent Makeup. There have been no reported incidences where pigments produced by Li Pigments have resulted in adverse effects from MRI's. Therefore, we like to consider that Li Pigments brands are relatively MRI safe.

  • Do you recommend using your pigments to tattoo the lid mucosa?

We do not recommend pigmenting the lid mucosa with our pigment or any other pigments. We recommend pigmenting within the lash area only.

  • Does Li Pigments contain Gold and Silver?

There is no Gold or Silver in our pigments. We have our raw materials tested for impurities, particularly for heavy metal impurities. The results always come back as “below detectable amounts,” which means there is no Gold or Silver considering the test is done in parts per billion. I hope this is helpful.

  • Do any of the Li Pigment lines contain Formaldehyde?

There is no formaldehyde in any of Li Pigments lines. Sometimes it is used as a preservative or the preservative has this as a byproduct. We use the alcohol as a preservative. There should be no risk of allergic reaction from formaldehyde but it is always important, especially in the case of allergies, to perform a patch test.

  • Why should I avoid using the LI-FT product below the knee and below the wrist?

Below the knee and below the wrist is lower circulation. Tattooing these areas could cause scars and discoloration within these areas.

  • Does the LI-FT contain acid?

Anything with a pH lower then water is an acidic by that definition. The surface of your skin is slightly acidic. Any layman sees the word acid and assumes it’s going to burn them. Because of this we like to distance ourselves from the subject to acid and bases because technically most things except water is an acid or a base (or a non-reactive). This product, like most products suited for the skin, has ingredients with acidic pHs. Please contact your insurance carrier for approvals.

  • Does your Iron Oxides turn Orange over time?

There is always a potential for the pigment color to appear to change over time. There are various factors which can contribute to pigment loss and fading and/or color changes (or the perception of color change due to changes in the client’s skin undertone over time). These factors include, but are not limited to, the area of the body being pigmented, sun exposure, client age and health conditions, medications taken, pre-and post-care treatments, etc. Discoloration is highly dependent on the type of pigment used, the depth at which the pigment is placed in the eyebrow, the tattooing technique, as well as the device and needle configuration used, etc. There will always be a slight change in depth of color appearance when comparing the immediately after and healed appearances. This is true for all procedures regardless of the pigment type used.

Each pigment powder has a personality, and an anticipated life (light-fastness) that indicates how much stress over time it can withstand within the formula with other pigment powders. LI takes light-fastness into consideration when mixing colors together for a final formula color. The expectation is that the pigment powders will age well together and ultimately over time, clients will see a lighter color than originally seen when it was newly healed.

  • Does any of Li Products contain any nut oil or share equipment of any kind with nut oil or nut products?

The LI Pigments colors do not contain nut oil or share equipment with nut oil products. However, if the client has allergies or sensitivities to any such products, we highly recommend a skin patch and sensitivity test before the procedure.

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