Frequently Asked Questions

View our FAQs page to find an answer to common questions and concerns.

Aqua – This is a water base formulation. Highly concentrated, creamy base. This formulation works very well with all different types of machines; including the digital & rotary. It also works well with the hand method but the Velvet for the hand method works better. This is a very quicker dry formulation because it is a water base. It works with all skin types but the Velvet works best on dry skin types. Velvet – This is a glycerin base formulation. Highly concentrated; also cream base; creamier than the Aqua because of the carrier and manufacturing processes. This formulation works very well with all different types of machines; including the rotary. It works the best with a hand method because it is not a quick dry and you have plenty of time with implantation techniques when working with the Velvet. Works on all skin types; however, It does not work as well on oily skin types because of the glycerin base. If working on oily skin, it is best either with the hand method or high-speed rotary and/or digital machines. Works great on dry skin because of the glycerin base. Both formulations are highly concentrated. It is just a preference of what you feel comfortable working with. If you work slowly, you may prefer the Velvet due to its lasting properties of ‘not drying quickly’. With the Aqua, it is a quicker implantation as well as quicker dry time because of its water base properties. “Both formulations contain the same colorants but the liquid differs in the formulation. Velvet formula contains much less water and instead contains glycerin. Unlike an oil, glycerin is water soluble and will eventually dissipate in the skin much like water. But glycerin is a humectant, meaning it draws moisture towards itself. Because of this glycerin will stay moist longer than an alcohol water solution, like aqua. It is also thicker and “creamier.” These formulas are catered to the varying techniques of the technicians. For a longer procedure, many technicians prefer Velvet. Some technicians prefer Aqua. I hope this was helpful.”
Because the Micro-Edge pigments are formulated specifically for microblading and other hair stoke techniques, the pigments are pre-neutralized with warmth added to compensate for the warmth normally added by technicians because of the cool healing nature of the techniques. This unique formulation is further enhanced during the manufacturing processes to provide creamy texture pigments with reduced drying properties which allows implantation with ease specific to the needs of microblading and hair stoke techniques. For additional differences, refer to the ‘Micro-Edge Advantage’ Sheet
Yes, the Micro-Edge was developed specifically for the tools utilized within the techniques of microblading and hair stroke applications.
The Micro-Edge colors are all based on the same; similar formulation; therefore, they are mixable with each other. However, the Micro-Edge color range was designed to minimize mixing as the colors range light to dark, in order to minimize the need to mix and blend. For example, if Chocolate Cognac is too dark for the client, Teddy Bear Brown, a lighter color, may be more appropriate with minimal or no mixing needed.
The Micro-Edge line was developed specifically for microblading and hair stroke applications. As such, only an eyebrow range was created from the lighter blondes to dark brown black with additives to lighten or darken the colors as needed. It was designed as a simple to use spectrum of colors with easy selection choices.
The Micro-Edge was developed specifically for microblading techniques and hair stroke applications as the formulation is quite unique and different from any other of the LI Pigments brand lines. It has not been tested for shading techniques.
You can reference our Color Identification Chart (CIC) for answers on what colors we recommend blend together the best. You can also talk to your local distributor to ask them for their opinions on what colors they feel blend together well. We suggest that no more than two colors be blended together. We do not recommend that LI Pigments be mixed with any other pigments brands.
We suggest that you refer to your local distributor for help on color corrections as they are technicians who regularly perform procedures. We also suggest that you refer to the Color Identification Chart (CIC) which fully details how to use each color in each line. There you will find a section on modifiers as well as additives & correctors that will offer you suggested instructions on how to correct discolored brows.
The Micro-Edge can be mixed with the Aqua & Velvet but we would not advise it. The Micro-Edge is a completely different formulation and if mixed with the Aqua or Velvet, this mixing would compromise the formulation. The Micro-Edge was created specifically for hair strokes and micro-blading. Please see Micro-Edge CIC and benefits sheet for further information.
At the present time, we do not provide a webinar. This will be posted on our website once it is available
Please refer to the ‘Storage Guidelines’ and/or SDS (Safety Data Sheet) of the specific pigment color as to the opened and unopened products. Usually, the shelf life of a pigment bottle is 1 year after opening. Some products are 3-6 months dependent on the product. Refer to SDS for further details regarding the product or label on the packaging.
Posters, Flyers, Brochures will soon be available thru your local distributor. This will be posted on the website once they are complete.
For unique formulation differences, refer to the ‘Micro-Edge Advantage’ Sheet and Color Identification Chart (CIC)
The Micro-Edge colors are all based on the same; similar formulation; therefore, they are mixable with each other.
The Aqua & Velvet are both a suspension formulation. This means the pigments are suspended within the liquid carriers. This type of formulation requires mixing, shaking to blend the ingredients together. For example, oil and vinegar separates and requires mixing; blending before use. The oil like substance is likely the glycerin and water separation. Once mixed and blended, the formulation will combine together.
The retail prices of our pigments vary between territories. US customers pay a standard price. Please refer to your distributor.
LI Pigments prides itself on using the highest quality raw materials which allow us to produce healthy, long lasting, true to color pigments. We believe that our pricing is fair and reflects the quality of raw materials we use and the quality of work that is put into each bottle.
Li Pigments is committed to the protection of a Distributor’s territory and we work hard to assure this protection. As an International Distributor, a tremendous investment is outlaid further by such a Distributor, including but not limited to:
International licenses
International notices & notifications
Registrations of product for each individual color
CNPN registration for each product sold
International shipping expenses
Duties
Taxes
Custom fees
Vat charges – anywhere from 19% to 28% The international minimum retail sales price for pigments to is 55€; excluding VAT charges. Since there are such high expenses involved in the international segments, the retail prices are therefore higher.
Anim pariatur cliche... Anim pariatur We have distributors around the world that sell our pigments; therefore, we do not sell directly to customers.
We do not currently offer private label services. If we choose to offer private label services in the future it will be announced on our company website.
If there is not a distributor in your area, you are able to purchase either directly from us or any other (overseas) distributor.
It is our company policy that we only offer wholesale pricing to our authorized distributors. If there is a distribution opportunity available for the territory that you are interested in, you can contact the distributor that services that area for more information about possible distribution.
We sell 7ml samples directly to customers at $10.00 a bottle, and the customer can order 2 sample 7ml bottles at the $10.00 price. Samples can only be sent within the US, and the customer is responsible for shipping and handling charges.
First we need to know where it is that you are allocated, once we have that information, we can connect you with an authorized distributor who can further assist you. Please refer to our Distribution Map for all Li Pigment Distributors in your area. For further assistance please give our office a call at 1-201-871-7388.
We can set up a meeting either in person, or via telephone to discuss the needs of your project. We will sign a confidentiality contract, and start planning on how to execute your project.
LI Pigments does not currently have a training program but one should be available shortly. For further information regarding courses given on Color Theory Course please contact us directly..
We updated from MSDS to SDS which is the international globally excepted form of the MSDS. It has all the safety information and more. Please request the SDS from your distributor.
Please refer to Distributor ‘Where to Buy’ page. There are locations within Europe close to Italy as to where to purchase. Currently, there are contractual agreements with a soon to be distributor in Italy and the new distributor will be posted once this is completed.
Our corporate offices do not sell direct unless a distributor is not yet available within a territory. For school discounts, starter kits, etc., please contact your nearest distributor within your area.
Please refer to Distributor ‘Where to Buy’ page. There are locations within Europe close to France as to where to purchase. Currently, there are contractual agreements with a soon to be distributor in France and the new distributor will be posted once this is completed.
We valued our dedicated distributors. If there are any issues with contacting your local distributors, please let us know and we will be pleased to contact them directly for you in order to rectify the situation.
Based on contractual agreements, we do not currently have a distributor located directly in Canada. Once a distributor is made available within this area, it will be posted to our website. Orders can be placed directly to our LI office or the US distributors.
First we need to know where it is you are located. After we know what country you are located in, we can establish whether that territory is available. We usually require that our distributor have at least ten years working within the permanent makeup field, and 5 years’ plus experience working with LI Pigments brands. Please take a look at our distributor map before filling out our distributor application on our website. If there is a distributor that already exist in the territory that you wish to distribute; due to contractual relationships, we are unable to take on additional distributors in that area.
Due to contractual obligations, we are unable to take on any more distributors in this area at this time. Should anything change, we will be sure to make our clients aware.
Due to current Brazilian legislation, we are unable to take on any distributors within Brazil.
We are currently not taking on any new distributors within this year. Once this change, it will be posted to our website. If you have a minimum of 10 years’ experience within the industry of permanent cosmetics and a minimum of 5 years using the LI Pigments product lines, please complete the distributor form and email it back to us.
We recommend that our customers perform patch and sensitivity tests on their clients if they are licensed to do so or consult the client’s dermatologist.
Both methylisothiazolinone and phenoxyethanol are preservatives which are not used in our LI Pigments products. These ingredients will never be used in any of our permanent cosmetic lines. We still recommend a patch test before working on anyone, especially someone with known allergies.
Phenylenediamine, AKA 1,4-Diaminobenzene or more specifically p-Phenylenediamine (PPD), is a precursor to some colorants but as an ingredient it is used in hair dyes. If you are allergic to this product you may want to avoid permanent hair dyes, the oxidative hair dyes (the dyes that look like white creams until you add an activator to). These are the most likely products to include this ingredient. It may also be found in clothing dyes, writing inks, etc. This ingredient is not and will never be used in any of our permanent cosmetic lines. We still recommend a patch test before working on anyone, especially someone with known allergies.
LI Pigments is proud to be certified Cruelty-Free & Vegan. We pride ourselves on not using any animal byproducts (we use lecithin from soy, vegetable glycerin, synthetic colorants, etc), and do not test any of our products on animals.
There are trace amounts of nickel in the raw pigment powders as they are being made. In the final liquid pigment product, there still may be minute trace amounts of nickel. The Li Pigment products are tested for nickel and has always passed as below the detectable levels. Refer to our Heavy Metal Certificates.
We cannot provide advice but for patients who need answers now, luckily, we can look to certain government agencies like the FDA and certain doctors like Dr. Shellock to provide advice as it pertains to MRI. This is some of what I compiled from such sources: There have currently been no adverse reactions to MRI’s reported to us by patients who use our permanent cosmetic products. NOTE: If you have a serious condition requiring an MRI, it may be more harmful to avoid the MRI due to discomfort. Here is some general information on adverse reactions involving permanent cosmetics during an MRI. Please follow the links for great sources that go into further detail. They are “must reads” for anyone with permanent cosmetics undergoing an MRI: The most common symptoms seem to occur directly before the exam not during and not after. Of course, there are always cases that do not adhere to this standard. But this standard shows that the reaction is likely a response to the static field of the MRI. Long-lasting effects seem to be seen in bigger tattoos that are fresher, like sleeves. Those that reported an itch have experienced only mild itching that did not warrant the early halt of the exam. SEE: http://www.imrser.org/pdf/shellock.tattoo.jmri.pdf and http://www.rad.pitt.edu/public/mrrc-docs/ContraindicationsMRI.pdf If mild burning occurs it is suggested by Dr. James R. Ross and Dr Matthew J. Matava that “patients who develop this reaction may be treated prophylactically or symptomatically with a cold compress to assist with completion of the examination. Alternatively, a towel or cloth may be placed between the cutaneous body parts in those patients who experience the typical reaction resulting from and electrical arc between 2 separate cutaneous tattoos.” SEE: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3445217/ Every tech is different and every patient is different. But most doctors and technicians agree with the United States Food and Drug Administration that “the risks of avoiding an MRI when your doctor has recommended one are likely to be much greater than the risk of complications from an interaction between the MRI and tattoo or permanent makeup. Instead of avoiding an MRI, individuals who have tattoos or permanent makeup should inform the radiologist or technician of this fact in order to make appropriate precautions, avoid complications, assure the best results.” Taken from the FDA tattoo fact sheet, SEE: http://www.fda.gov/Cosmetics/ProductsIngredients/Products/ucm108530.htm There are various shielding techniques that many technicians are familiar with. Otherwise, an alternative test may be possible. There is one extreme case where the tattoo was removed in order to complete an MRI but it seems the removal of the tattoo was not the only alternative. The case is routinely criticized because the more extreme actions were taken without first trying more conservative actions such as using a cold compress and pressure dressing. SEE: http://www.mrisafety.com/SafetyInfov.asp?SafetyInfoID=228 It seems that the likelihood for a reaction is not directly based on the type pf pigment used. Before the subject was properly investigated, it used to be believed that iron oxides were more likely to cause an adverse reaction than other colorants. Then there was one prominent case of a severe burn to a tattoo that this case was put under a more strenuous investigation. It turns out that there were no iron oxides in the pigment. It was concluded that the adverse reactions were most likely due to metal contaminants in the organic pigment. It is suggested by many authorities that pigments be tested for certain metal contaminants and we adhere to those guidelines. http://www.ajronline.org/doi/full/10.2214/AJR.06.5082) We are by no means MRI technicians or in any way experts on the subject but according to the technicians that we consult with; adverse reactions are usually not the concern as much as interference. Any metal such as pins, pacemakers, IUD’s and even amalgam fillings has the possibility of interfering with the image. These cases are normally dealing with larger metal items. Metal in permanent cosmetics normally does not tend to be an issue. This is most probably due to particle size. We have a dietary metal which exists in our body at all times but this does not interfere with the tests because of its small size and its dispersal. This may also be why there are more incidents of adverse reactions in larger tattoos, like sleeves, although these too are rare. When reactions occur in those with permanent makeup, the most likely adverse reactions will occur in the eyelid region. More extreme reactions generally involve a burning sensation. Mild tingling or itching does not normally permit the avoidance of an MRI, especially in light of reasons for undergoing an MRI. There are methods for shielding the area in many cases. There are also methods developed for minimizing discomfort. Many MRI technicians will apply a cold compress if discomfort occurs. They did not note a difference in reactions between patients with fresh tattoos and those with healed tattoos. The reason why some say to wait until your tattoo is fully healed is that this has been a long-standing rule for metal implants. In some cases, if a metal implant is in the skin for long enough, there is adequate scar tissue to prevent movement. This may not be relevant to permanent cosmetics. They also noted that they have not seen any cases in which the discomfort lasted for more than 12 hours. We recommend the client talk to their doctor about their personal pros and cons concerning the MRI..
We do not recommend pigmenting the lid mucosa with our pigment or any other pigments. We recommend pigmenting within the lash area only.
There is no Gold or Silver in our pigments. We have our raw materials tested for impurities, particularly for heavy metal impurities. The results always come back as “below detectable amounts,” which means there is no Gold or Silver considering the test is done in parts per billion. I hope this is helpful.
We do not recommend pigmenting the lid mucosa with our pigment or any other pigments. We recommend pigmenting within the lash area only.
There is no formaldehyde in any of Li Pigments lines. Sometimes it is used as a preservative or the preservative has this as a byproduct. We use the alcohol as a preservative. There should be no risk of allergic reaction from formaldehyde but it is always important, especially in the case of allergies, to perform a patch test.
Below the knee and below the wrist is lower circulation. Tattooing these areas could cause scars and discoloration within these areas.
Anything with a pH lower then water is an acidic by that definition. The surface of your skin is slightly acidic. Any layman sees the word acid and assumes it’s going to burn them. Because of this we like to distance ourselves from the subject to acid and bases because technically most things except water is an acid or a base (or a non-reactive). This product, like most products suited for the skin, has ingredients with acidic pHs. Please contact your insurance carrier for approvals.
There is always a potential for the pigment color to appear to change over time. There are various factors which can contribute to pigment loss and fading and/or color changes (or the perception of color change due to changes in the client’s skin undertone over time). These factors include, but are not limited to, the area of the body being pigmented, sun exposure, client age and health conditions, medications taken, pre-and post-care treatments, etc. Discoloration is highly dependent on the type of pigment used, the depth at which the pigment is placed in the eyebrow, the tattooing technique, as well as the device and needle configuration used, etc. There will always be a slight change in depth of color appearance when comparing the immediately after and healed appearances. This is true for all procedures regardless of the pigment type used. Each pigment powder has a personality, and an anticipated life (light-fastness) that indicates how much stress over time it can withstand within the formula with other pigment powders. LI takes light-fastness into consideration when mixing colors together for a final formula color. The expectation is that the pigment powders will age well together and ultimately over time, clients will see a lighter color than originally seen when it was newly healed.
The LI Pigments colors do not contain nut oil or share equipment with nut oil products. However, if the client has allergies or sensitivities to any such products, we highly recommend a skin patch and sensitivity test before the procedure.

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